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Wednesday, November 7, 2012

they ruin my day..just like that!!

bad customer service... judging sales assistant... are people that i hope will disappear from this world... if killing is not consider as crime... i am more than happy to kill this people for FREE...

i went to two place today.. in fact..i just got back and can't wait to blog about my day.

in the morning...i went to this spectacle shop..yup..i badly need a new glasses..i almost blind at night... but the sales assistant annoyed me.. when i said i wanted a square-ish frame..she said it would be better if i had an oval one..when i said...i  prefer square..she still insist of me on having the oval one...

one simple rule...

CUSTOMER IS ALWAYS RIGHT

check power mata pon belom..semua pon belum...sibuk dia nak jual frame...so..try not to be mean at first...i said..maybe we should go and check my eyes first..and she insist of picking the frame first...bila customer tak happy..semua jadi hodoh... maka terus tak jadi... politely i said...it seems like i don't like any of the frame... so maybe next time i datang pulak..baru sibuk nak keluarkan frame square...tak payah! dah terlambat.!!!

next story..

i went to art friend later... remember the art shop i wrote before?...about how i love the shop? it is located at The Garden

ok..i still love the shop... but i hate the staff who worked today. i believe the lady is the boss or the owner or something...

i am pissed off...like seriously pissed... i have registered myself as a member last month if im not mistaken.... and the staff who served me ask for my IC number... (the had this cardless membership...and i hate this system...) and i can see its written there as invalid... and the staff who served me made 'the face' which annoyed me like hell...and without any attempt to re-check or at least politely ask about my membership...he just checked out all the items...and total it... so i asked later..

'what happen to my membership?'

'it's invalid.' told the staff

'you don't even re-check my ic number..'

he made this face (sangat mintak pelempang) and the boss came ..

she ask...'when did you register your membership?'

i told her it's around last month or few weeks before..i can't recall..but i did register...

and she ask me whether i still keep the receipt... and i was like...who's on earth keep their receipt...bukan boleh claim ke ape..and its like RM10 or 15 membership..(mati tak ingat...bersepah membership sana sini..)

i know that member will get 10% off...and i bought quite a lot..with that 10% off...i could buy at least a tall starbucks coffee...so..harus la aku upset..

and surprisingly...the lady said to me... IF you had registered your membership...just bring over the receipt...IF you  had register...of course your name will appear or our staff had key in your name wrongly...

and still..no effort of checking my details...

okay la...

dear Art Friend owner...

as an art lover... i love your shop...i fell in love with the shop first  time i step  into it..but today's incident disappoint me...the way you served me..the way you talk as if i had lied about the membership part really annoyed me... hope you wont do it again to anyone...i might go again to your store at least once again...but if the same thing keep happening...'accusing' your customer lied about their membership...

you'll lost one of the customer...or maybe more than one...i buy a lot of art stuff all the time...i know losing one customer won't effect you... but we art people...are linked!

you 'hurt' one of us...you 'hurt' us all.

* tu belum kisah sales asssistant kat kedai lain... i think the reason i love book shop is because the people in the book shop usually wont judge..they dont care how you look like...kau cantik ke hodoh ke...kau masuk nak beli or just nak tengok-tengok...kau pakai bag brand ape...baju brand apa...kasut apa...perfume apa.. they just don't care... that is why i always love the 'book people'.

one of thousand things i hate about malaysia/malaysian...

the JUDGING part!

- E N D -

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